Play is an attitude. People with a playful attitude are serious about their work but they find ways to have fun doing it. They are enthusiastic and energetic. They provide more genuine customer service. Their curious "what if we try it this way?" mindset leads them to more creative solutions.
But you can't order creativity like a lunch special or install enthusiasm like software. To enjoy the many business and human benefits of Play, leaders must first nurture an environment that is full of trust and respect, and free of fear.
Play, part of the FISH! For Leaders series, shows you how to build a culture that is enthusiastic and where employees are energized to serve. A culture where it's safe to "Play" with ideas that help them to be more productive and to improve the business.
Play will help you:
- Increase employee engagement.Improve and energize the customer's experience.
- Generate imaginative solutions.
- Encourage more confident, accountable and autonomous employees.
Play includes video (9 minutes) and downloadable support materials (facilitator's guide, assessment tool and PowerPoint slides).
Participant workbooks for each FISH! For Leaders program are sold separately.
Participant Workbook: Play
Streaming/Digital License available for LMS or Intranet.
Call (800) 561-4300 to learn more.
Other programs in the FISH! For Leaders Series include: