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Meeting Case Study
A versatile resource to study meeting
facilitation and/or practice taking minutes.
See a typical meeting in progress with the
team leader and six participants of various
ages, nationalities and communication
styles. The group discusses quality and
delivery issues, team breakfasts and
schedules -
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Meeting Segments
This program is designed to develop memory
and recall, learning to take notes and
minutes, as well as improving writing
skills. Ideal for office employees, support
staff and anyone reqired to take meeting
minutes. The six segments provide viewers
with situations that will help them to
practice
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Teaching & Learning Series
Designed for teachers, staff and educators of
young children. Filmed on location, these
programs feature teachers, students,
educators and parents. They provide
practical examples and scenarios to ensure
best practice in K-6 school level teaching
and learning.
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Discussing Performance
Motivate Managers and Team Leaders to make
Performance Feedback Discussions a Success.
Show them the value in: Focusing on
outcomes, tackling contentious issues,
identifying training needs and formalizing
forward planning. Help them avoid the
pitfall
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Service Impact Series
A five-part customer service series designed
for today's high efficiency, money-saving
training needs.
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AWESOME! -
AWARD WINNER
Nouveau ! Maintenant disponible en français….
AWESOME! (GÉNIAL) –
cliquez ici pour visionner
Generation Y
began entering the workforce just a few
short years ago, but will constitute 38 of
all employees by the year 2011. AWESOME!
addresses how best to engage, integrate and
support the new...
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As Old As You Feel
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AWARD WINNER
Promoting age diversity at work. Does age
matter where you work? Is everyone treated
fairly? Is the best person recruited for the
job? Are all the team encouraged to develop
their skills
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LeaderFISH!
Great leaders are ordinary people who
make extraordinary choices. Their
effectiveness comes not from their position
of authority or their paycheck, but from how
they show up for others while th....
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Managing Four Generations in the Workplace
For the first time in history, there are
four generations in the workplace at the
same time. Each of these age groups has
different expectations and different
demands, and employers who cannot re...
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Managing Generation Y
Three
generations are now in the workplace, and
the youngest - Generation Y - are making
their mark. They view the workplace very
differently from Baby Boomers or Generation
X. Having grown up with...
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Moment of Truth
Life doesn’t
come with a pause button. Ethical dilemmas
demand instant clarity. The Moment of Truth
program addresses this problem head-on by
giving employees a practical guide for
making be...
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Beyond Words: For Manager
Managing employees successfully requires
effective communication and interpersonal
skills that go beyond the ordinary. Day
after day, our employees are communicating
with you through their body la...
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The Guest - 2nd Edition
This hilarious remake of the all-time
bestseller brings a fresh and updated look
to the classic training comedy, but the
message remains the same: Treat your
customer like a Guest in your home
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Succeeding in a Changing World
Are you facing change in your industry?
Do some of the members of your team resist
change? How can your organization deal with
the increasing pace of change? In this new
program, bestselling...
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Recipe for Success
Introduction to management and
motivation. An inspirational case study for
new managers - a shot in the arm for those
already experienced. Managers with a
technical or professional background can
find themselves running a team with little
formal training.
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Father and Son
The most versatile session starter in the
world. It can open people's minds to:
question old ways of doing things, think
outside the square, change perceptions,
learn new paradigms. You've probably heard
the story about the Father and Son who are
on their way to a camping trip in the
mountains
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Selection Interview Skills Series
An outstanding
new series that teaches inteview skills to
ensure you hire the right applicant.
'Selection Interview Skills' programs cover
a wide range of strategies and case studies,
and provides...
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Inside Information
Most
organizations recognize that exceptional
service is vital to winning and retaining
customers - but very few treat their
internal customers with the same level of
respect and support as they do...
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Diversity: Face to Face
Diversity:
Face to Face is an innovative and unique
training program that explores four main
aspects of diversity in the
workplace—stereotypes, similarities, unity
and benefits—by liste...
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Innovation at the Verge
Joel Barker
has always believed the future is something
you create, not something that happens to
you. In this bold, new program, Innovation
at the Verge, Barker teaches how to create
your own futu...
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Management Styles – Paternalistic and
Collaborative (Issues in Management - Pt. 1)
Observed through the eyes of a waiter, as
two groups of employees and their managers
arrive for their regular Friday business
lunch, the characteristics, benefits and
disadvantages of each style ar...
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Management Styles - Authoritarian and
Delegative (Issues in Management Pt. 2)
Two employees caddy for their managers on
the golf course, and the characteristics of
each management style are examined, and the
pros and cons of each explored. This program
is an ideal stimulus ...
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Managing - Only Just! -
AWARD WINNER
Managing performance under pressure.
Managers can find themselves squeezed
between demands from'on high' and
resentments and lack of resources below.
This program focuses on key behaviours that hel...
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