The following segments from The Excellence Files program are available to purchase individually: (1) Southwest Airlines: Company Culture - Out Of The Ordinary. Uses humour to motivate unionized employees. (2) Rubbermaid: Streamlining For Global Competition. Empowers their cross-functional work teams to fight tough competition. (3) Coca-Cola: From Trouble To Marketing Opportunity. Their marketing disaster and rebound provide lessons in leadership, strategy and brand development. (4) Work Family Directions: Building a Committed Workforce. They help companies succeed by responding to employee lifestyles issues. (5) Whole Foods Market: 21st Century Teams. Raises employee and customer satisfaction with a team-oriented, entrepreneurial work force. (6) Defence Personnel Support Centre: Transforming The Government's Way. Made changes in its procurement systems and saved hundreds of millions of dollars. (7) USAA: Proofing The Business. Ensures their success by making a committment to continuous employee development. (8) Timberland: The Value of Community. Attracts and retains employees with strategy of social responsibility.

Pricing is per segment - ie. $595 per segment