In the mountains of Colorado, one ski resort has set itself apart from the competition. The employees at Aspen Skiing Company engage their guests with energy, enthusiasm, and care. Peak Performance shows how they use the FISH! Philosophy to 'make the day' for more than 3,000 guests daily. The FISH! movement gained momentum after management stepped back and allowed it to grow from the bottom up.

Includes: Conversation Guide

RT: 9 min.

Closed Captioned

Other FISH! Tales: Building Trust, Jump Start, Sprint, Vital Signs