Three generations are now in the workplace, and the youngest - Generation Y - are making their mark. They view the workplace very differently from Baby Boomers or Generation X. Having grown up with technology, they are digital natives - information and communication has always been instant. They want to go a long way in a short time they often don't settle for just being told - they want to know why and being constantly connected with a social network is, more often than not, critical to survival. Featuring comment from author and director of Essence Communications Penny Burke, James Masini from Hippo Jobs and Susan Lin, the Young Australian Businessperson of the Year, this program explores a range of issues and strategies associated with attracting, retaining, effectively managing, and capitalizing on the many strengths of Generation Y workers.

Key Training Points: Understanding the characteristics of Generation X and the Baby Boomers - understanding the needs, wants and experiences of Generation Y - strategies for managing Generation Y - strategies for making workplace change in order to attract and retain Generation Y

Includes: Leader's Guide and Participant Workbook

R.T. 18 min.