This is the definitive program on the techniques of one-to-one training. Written and presented by Hugh Laurie, it looks at both the theory and practice of training in a typically humorous and memorable fashion. It explains how important it is for managers and team leaders to have the skills to teach people in their care. It introduces a variety of scenarios - in a warehouse, an office, a hotel and even a dentists surgery - to demonstrate the psychology of why people want to learn and then how to help them.

Key Learning Points: Preparing for training by understanding what you are teaching and to whom you are teaching it - delivering the training by putting lessons into context and breaking it into chunks - making training effective by offering praise and encouragement and reviewing each stage

Includes: Leader's Guide

RT: 25 min.

Available in French: Regardez, c'est facile