Bob is back! ...and he's more entertaining than ever. This time he hits the road in a fun-filled search for the secrets of the world-class pickle givers. You'll love the stories and truths he discovers! Bob Farrell's boundless energy makes it feel like he's there LIVE in your meeting! His contagious enthusiasm will inspire your service providers and help them refine their Pickle-giving skills by presenting four great ways to determine, What's Your Pickle?: - CONNECT with your customers. How would you want to be treated? - ANTICIPATE what they'll need next. How can you be one step ahead? - DELIGHT your customers. How can you exceed their expectations? - INSPIRE yourself and others. Are you willing to do what it takes? Be sure to join Bob in this engaging new program as he inspires your team to connect with their customers and Give 'em the Pickle!

Leader's Guide on CD-ROM, Customizable PowerPoint Presentation (avail. with DVD package only), 10 Green Pickle Lapel Pins, 1 Pickle Sticky Pad, 10 Pocket Reminder Cards.

RT: 17 min.

Other Bob Farrell Pickle Programs: Give 'Em the Pickle! and The Leader'ship Pickle! - both Best Sellers and both available in French